At ELK Labs USA, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make purchases from elklabs.com. By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information from you when you visit our website, place an order, subscribe to our newsletter, or interact with us in other ways. This may include:
- Personal Information: Name, email address, mailing address, phone number, and payment details.
- Order Information: Details of products purchased, order history, and transaction data.
- Technical Data: IP address, browser type, device type, operating system, and browsing behavior (collected via cookies).
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process your orders and deliver products.
- To communicate with you about your orders, updates, and promotions.
- To improve our website and customer experience.
- To send newsletters or promotional offers (if you have opted in).
- To comply with legal obligations and protect against fraud or unauthorized transactions.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement a variety of security measures, including encryption and secure servers, to safeguard your data from unauthorized access. However, please note that no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist in the operation of our website or the fulfillment of orders. These third parties are required to keep your information confidential and only use it for the purpose of providing the requested services.
We may also disclose your information if required by law or to protect the rights, property, or safety of ELK Labs USA, our customers, or others.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that allow us to remember your preferences, improve website functionality, and track browsing activity.
You can choose to disable cookies through your browser settings. However, doing so may limit certain features and functionality of our website.
6. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you.
- Update or correct your information if it is inaccurate or incomplete.
- Opt-out of receiving promotional emails or newsletters at any time by clicking the unsubscribe link in the email.
- Request the deletion of your personal information, subject to certain legal exceptions.
To exercise these rights or if you have any concerns about how we handle your personal information, please contact us at Info@elklabsusa.com.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the date of the most recent revision will be noted at the top of the page.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
ELK Labs USA
Beverly Hills, CA 90212
info@elklabsusa.com
Thank you for trusting ELK Labs USA with your personal information. We are committed to protecting your privacy and ensuring a safe online shopping experience.